Do your Zendesk agents need better visibility into their data? Display all relevant customer data to your Sales and Support Teams in the app where they work with Popdock’s Dynamics 365 Connector for Zendesk.
See how eOne uses the app:
Previously, our support team was getting frustrated. It was hard to manage our caseload efficiently, cases were getting missed, and our response time was unacceptable.
Since we began using Popdock’s Dynamics 365 Connector for Zendesk, we have had better visibility of relevant customer data. We are able to display Dynamics 365 (CRM) data, such as customer account size or contract status, on our Zendesk ticket pages.
Want to learn more? Check out Popdock.com, or send us an email at sales@eonesolutions.com.