Convergence 2011 will be held in Atlanta, and is the gathering place for so many of our reselling partners and customers. Many software developers use Convergence as a prospecting opportunity to find new customers (and that is important) but we have decided convergence in 2011 is a time for giving back to our customers.

Any eOne Reseller or any customer that owns an eOne product (SmartConnect, SmartView or Extender Enterprise) can request 1/2 hr of face to face time with our presales consultants, technical and support consultants or developers. eOne will be bringing an extended team to the event this year that includes the famous Dave Youngquist of eOne support desk fame as well as 3 developers, 2 product Guru’s and 4 members of the sales and marketing team. So let us know what you want to discus and we will lock in a location and a time. The topics are completely open for you to name but some things you may wish to discus could be:

1. How to access the eOne demo server from anywhere?
2. What really is the difference between GP eXtender and Extender Enterprise?
3. How do Extender and SmartConnect really work together?
4. Learn about our Stand Alone Interface or our SQL destination connector?
5. How can we make implementations run more smoothly?
6. Questions/Comments about our support services.
7. I keep hearing SmartView rocks – please show me why?

1. Highlight product suggestions for our team
2. On the spot training on an area you have found challenging
3. How can I …?
4. How to use Node Builder to fill the gaps in eConnect?
5. What are the training opportunities available?
6. How do we build our own Excel Templates?
7. We have some specific difficulties with an implementation – can you help me?
8. We use SC like IM – show me how to do so much more?
9. I heard there is a big promotion on SmartView for existing eOne customers? How much can I save?

So please take advantage of this great opportunity to sit down one on one with our team. We will be available from Saturday 9th at 9am through to Thursday 14th at midday. The only fine print on this offer is that for any meeting requested after 6pm, we reserve the right to hold this session over a beer (our shout).

We hold strongly to the belief that we are only as good as our last software release, only as good as our last implementation and only as good as our last support call. Please come and share your experiences, and ask the tough questions. To book in your hour please email me directly at

Note: This offer is only open to eOne customers and partners (or you can come together) attending convergence in Atlanta. Times will be allocated on a first in first served basis.

To lock in a time please contact me directly