Convergence 2010 will be held in Atlanta, and is the gathering place for so many of our reselling partners and customers. Many software developers use Convergence as a prospecting opportunity to find new customers (and that is important) but we have decided to take a slightly different approach to convergence in 2010.
Any eOne Reseller or any customer that owns an eOne product (SmartConnect or Extender Enterprise) can request 1 hr of face to face time with our consultants or developers. eOne will be bringing an extended team to the event this year that includes 2 developers, 2 consultants (product Guru’s) and 3 members of the sales and marketing team. So let us know what you want to discus and we will lock in a location and a time. The topics are completely open for you to name but some things you may wish to discus could be:
Resellers:
1. How best to demonstrate eOne products?
2. How do Extender and SmartConnect really work together?
3. What is new and what is coming in the next builds?
4. How can we make implementations run more smoothly?
5. Questions/Comments about our support services
6. Why is your VPC 32 gig?
Customers
1. Highlight product suggestions for our team
2. On the spot training on an area you have found challenging
3. How can I …?
4. When is error logging going to get better?
5. How can we write custom nodes for SmartConnect?
6. What’s new from eOne in regards to Microsoft 2010 release?
7. What are the training opportunities available?
8. How do we build our own Excel Templates?
9. We have some specific difficulties with an implementation – can you help me?
So please take advantage of this great opportunity to sit down one on one with our team. We will be available from Friday 23rd at 7am through to Tuesday 27th at 5pm. The only fine print on this offer is that for any meeting requested after 7pm, we reserve the right to hold this session over a beer (our shout).
We hold strongly to the belief that we are only as good as our last software release, only as good as our last implementation and only as good as our last support call. Please come and share your experiences, and ask the tough questions. To book in your hour please email me directly at martin.olsen@eonesolutions.com.
Note: This offer is only open to eOne customers and partners (or you can come together) attending convergence in Atlanta. Times will be allocated on a first in first served basis.