As a company who prides themselves in the technological advances they use within their industry, The Printing House knew they needed to address their back office processes.
The first thing TPH did was replace a slow, legacy integration from their in-house developed SOP system which required a team member to manually start the process at 6 every morning (so it was done by the time the rest of the team came in!) with SmartConnect. The new SmartConnect integration ran 90% faster than the previous Integration Manager integration.
With such an amazing improvement in speed, they began to create other integrations with SmartConnect.
Click here to read about the other complex integrations created.
The TPH team integrated account applications from their website (requiring multiple stages of approvals) and created accounts in their ERP, CRM, and in-house systems – a process that used to take 2 days, now takes 5 to 10 minutes with SmartConnect. They also integrated data from third party products and created complex journal entries across 70 branch locations.
