It’s finally 2021, and we’re back with eOne Office Hours every month! Sign up here for eOne Office Hours.

However, we will still be revisiting some of our most popular sessions from the last couple of years. This week’s Throwback Thursday edition is from a webinar we hosted originally in March of 2020.

  • Our topic for this session was the Zendesk and Dynamics 365 App – Powered by Popdock.
  • We covered topics including:
    • Zendesk & Dynamics 365 app views & features.
    • How to customize your views.
    • Custom fields in your views.
  • Here is a link to the recording.

The link to sign up for the new eOne Office Hours is here. If you are interested in more of these Throwback Thursday editions of SmartConnect Office Hours, please subscribe to our blog

We love hearing from our SmartConnect customers and partners about topics they’d like us to cover here in the near future. If you have topic suggestions, you can email them to