A quick Google search will tell you there are over 600,000 active WooCommerce stores around the world, accounting for roughly 28% market share. WooCommerce is an open-source eCommerce platform built on WordPress, which powers over 450 million web sites, making WooCommerce an obvious adoption for many merchants.

Online merchants choose WooCommerce for many reasons, including affordability (free), simplicity and ease in getting started, and access to hundreds of free and paid extensions in their marketplace. Someone who is not familiar with eCommerce can have a store live with merchandise for sale in hours or days, depending on the complexity of design. As your business grows and your needs change, your WooCommerce store can grow and change with you, offering scalability. You don’t have to start over, wasting valuable time and resources.

As your online orders continue to increase, so do manual processes and opportunity for error that can hold back growth and efficiency. When an online order is placed, an internal process or workflow is set into motion to fulfill that order and may include sales, accounting, warehouse/shipping, marketing, and other departments. The communication process usually consists of emails, spreadsheets, instant messages, phone calls, checking multiple systems for varying information, etc. There’s a lot that goes into fulfilling an order – each manual step decreasing your hard-earned margin. Sometimes the order gets cancelled, requiring a reversal of this process. Since there is no margin on no sale, it’s important that this process is handled efficiently.

This is where eOne Solutions and SmartConnect come in. SmartConnect is an integration platform that allows you to connect WooCommerce to your ERP, CRM, Warehouse & Inventory Management, Shipping, Marketing, or any other software you may be using to automate the manual processes that are slowing you down and costing you money.

Automatically…

  • Create customers in your ERP and generate invoices & receipts
  • Create shipping labels and ship from the correct warehouse
  • Create customers and prospects in your CRM
  • Add customers and prospects to marketing campaigns
  • Adjust inventory levels from orders and returns
  • Create follow up activities to help ensure customer satisfaction

Just like setting up your WooCommerce store, you don’t need to be a developer to integrate your WooCommerce store when using SmartConnect. Take advantage of pre-built system connections and integration templates that can be configured to your business processes or start from scratch and build your own, if you’re into that kind of thing.

Inevitably, you’ll ditch some software and implement new software and processes as your business grows and changes. Unlike brick-and-mortar stores and hard-coded integrations, your WooCommerce store and SmartConnect integrations can grow and change with you.

Watch this video to see how you can integrate your WooCommerce store with Dynamics 365 Business Central (Free template available)

If you have any questions, please send us an email at sales@eonesolutions.com