Customer Story

How we helped SONOS synchronize their data connections!

SONOS, a leader in wireless home audio systems, experienced a remarkable transformation in their business operations through their partnership with eOne Solutions. By leveraging innovative software solutions, SONOS streamlined order processing, enhanced supply chain management, and gained valuable business insights. In this customer case study, we explore the pivotal role played by eOne Solutions in optimizing efficiency, boosting customer satisfaction, and driving impressive growth for SONOS.

SONOS Introduction

Industry

eCommerce

Company Size

Large Company

Number of employees

6.000+

Location

New York, US

30%

Reduction in order fulfillment time

40%

Improvement in supply chain efficiency

6%

Reduction in order fulfillment time

24%

Improvement in supply chain efficiency

In the competitive landscape of the audio industry, SONOS has established itself as a leader in high-quality wireless home audio systems. To support their rapid growth and optimize their business processes, SONOS turned to eOne Solutions. In this blog post, we will delve into the remarkable case study of SONOS, highlighting how eOne Solutions’ software solutions empowered them to streamline operations, enhance productivity, and achieve success. Get ready to be inspired by SONOS’ journey!

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Problems and challenges

SONOS grappled with manual and time-consuming order processing, resulting in delays and errors that impacted customer experience.

SONOS faced challenges in managing their supply chain, including inventory visibility and communication with suppliers, leading to potential stockouts and customer dissatisfaction.

SONOS lacked real-time data and analytics, hindering their ability to make informed decisions, accurately forecast demand, and identify growth opportunities.

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Solutions to overcome challenges

Through eOne Solutions’ software solutions, SONOS achieved streamlined order processing. Automation and integration of their ERP system reduced manual tasks, minimized errors, and accelerated order fulfillment, ensuring a seamless customer experience.

eOne Solutions’ tools enabled SONOS to optimize their supply chain. Real-time visibility into inventory levels, improved communication with suppliers, and automated procurement processes enhanced efficiency, minimized stockouts, and improved overall supply chain performance.

eOne Solutions empowered SONOS with comprehensive data insights. Through advanced analytics and customizable dashboards, SONOS gained real-time visibility into key performance indicators, enabling data-driven decision-making, accurate demand forecasting, and identification of growth opportunities in the market.

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Before SmartConnect was in place, this was all done manually and was taking an extreme amount of time. The whole process from start to finish was eating a few days for at least 2 people.

Blake Miller, IT & Network Manager at Frame US

SONOS Results

  • With the implementation of eOne Solutions’ software, SONOS achieved a significant improvement in order processing efficiency. Manual tasks were minimized, reducing processing time and errors, resulting in faster order fulfillment and enhanced customer satisfaction.
  • By leveraging eOne Solutions’ tools, SONOS optimized their supply chain management. Real-time inventory visibility and streamlined communication with suppliers led to improved inventory management, reduced lead times, and better overall supply chain performance.
  • One Solutions provided SONOS with actionable data insights and advanced analytics capabilities. This empowered SONOS to make informed decisions based on real-time information, enabling them to accurately forecast demand, identify market trends, and strategically plan for business growth.

Aliqua id fugiat nostrud irure ex duis ea quis id quis ad et. Sunt qui esse pariatur duis deserunt mollit dolore cillum minim tempor enim. Elit aute irure tempor cupidatat incididunt sint deserunt ut voluptate aute id deserunt nisi.Aliqua id fugiat nostrud irure ex duis ea quis id quis ad et. Sunt qui esse pariatur duis deserunt mollit dolore cillum minim tempor enim. Elit aute irure tempor cupidatat incididunt sint deserunt ut voluptate aute id deserunt nisi.

Nulla Lorem mollit cupidatat irure. Laborum magna nulla duis ullamco cillum dolor. Voluptate exercitation incididunt aliquip deserunt reprehenderit elit laborum. Nulla Lorem mollit cupidatat irure. Laborum magna nulla duis ullamco cillum dolor. Voluptate exercitation incididunt aliquip deserunt reprehenderit elit laborum.

Nulla Lorem mollit cupidatat irure. Laborum magna nulla duis ullamco cillum dolor. Voluptate exercitation incididunt aliquip deserunt reprehenderit elit laborum. Nulla Lorem mollit cupidatat irure. Laborum magna nulla duis ullamco cillum dolor. Voluptate exercitation incididunt aliquip deserunt reprehenderit elit laborum.

30%

Reduction in order fulfillment time

40%

Improvement in supply chain efficiency

6%

Reduction in order fulfillment time

24%

Improvement in supply chain efficiency

Blake Miller, IT & Network Manager at Frame USA
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