In order for users to be able to access Salesforce via the Salesforce web services they must be enabled for remote access in Salesforce.
 
To enable remote user access with Salesforce:
| 1. | Log into the Salesforce web console. | 
| 2. | Select the drop-down next to your name and then select setup. | 
| 3. | In the left menu under the heading Personal Setup expand the menu item My Personal Information | 
| 4. | Select the Reset My Security Token option. | 
| 5. | Select the Reset Security Token button. | 
| 6. | A security token will then be emailed to your user email, this token must be retained for entry into SmartConnect. | 
