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App

Popdock Connector for Zendesk

Access Zendesk data anywhere & custom report.
Core Experience Virtual Integration
Created By eOne Solutions
Price $15/agent/month
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Overview
App Details
Technical Details
Virtually integrate any data in your Zendesk sidebar

This app will allow Zendesk agents to view and work with any cloud or on-premise data all from within Zendesk. That’s right – Popdock creates Virtual Integration to any type of data without moving the data.

Outcomes Delivered

  1. View your data in Zendesk without moving the data.

Licensing Required

The Popdock Connector for Zendesk App

See pricing & learn more
Greater visibility for better conversations and faster resolutions
  • Get a live look into relevant data for your customer with real-time connectors.
  • Display any cloud or on-premise application data into Zendesk. See all the standard and universal connectors‍.
  • Allow your users to do things using actions. Custom Actions allow you to open a website, call an API, or run a process.
Achieve Zendesk integration goals, without ever integrating.

Virtual Integration means you’re able to embed and display data in an iFrame (for this app, in a Zendesk sidebar), without generating the data as a Zendesk record. It allows you to provide access to the data conveniently without syncing data to Zendesk (or duplicating and storing the data in two places for the sake of viewing it).

Outcomes Delivered

  1. Get a live look at relevant data.
  2. Display cloud or on-premise data

Licensing Required

The Popdock Connector for Zendesk App.

See pricing & learn more
Getting Started

Install & setup steps are available on the Zendesk marketplace here.

Licensing Required

The Popdock Connector for Zendesk App

See pricing & learn more
Client Review

When I presented Popdock to the project steering group, it sounded a little too good to be true, in terms of functionality and implementation time. The implementation was successfully deployed in approximately one month and we were delivered what was promised. We are very happy about that!

Testimonial image - Hindrik Usin
Hindrik Usin, IT Manager at PLM Group
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