There are more than 250,000 active Magento stores and an additional 11,000 Magento 2 stores, making Magento an eCommerce market share leader. Magento 2 offers increased performance and functionality over Magento 1 and it’s expected that many customers will create a migration plan. Support for Magento 1 ending June 2020 may help to push this along.
Whether you’ve decided to ride it out for as long as you can on Magento 1, have plans to move to Magento 2, or are one of the 11,000 companies who already have, you have integration and automation needs.
When an online order is placed, an internal process or workflow is set into motion to fulfill that order and may include sales, accounting, warehouse/shipping, marketing, and other departments. The communication process usually consists of emails, spreadsheets, instant messages, phone calls, checking multiple systems for varying information, etc. There’s a lot that goes into fulfilling an order – each manual step decreasing your hard-earned margin. Sometimes the order gets cancelled, requiring a reversal of this process. Since there is no margin on no sale, it’s important that this process is handled efficiently.
This is where eOne Solutions and SmartConnect come in. SmartConnect is an integration platform that allows you to connect Magento 2 to your ERP, CRM, Warehouse & Inventory Management, Shipping, Marketing, or any other software you may be using to automate the manual processes that are slowing you down and costing you money. Maybe you’re moving from Magento 1 or another platform to Magento 2 – No problem, SmartConnect can take care of your bulk migration and data transformations, too.
Automatically…
- Create customers in your ERP and generate invoices & receipts
- Create shipping labels and ship from the correct warehouse
- Create customers and prospects in your CRM
- Add customers and prospects to marketing campaigns
- Adjust inventory levels from orders and returns
- Create follow up activities to help ensure customer satisfaction
You don’t need to be a developer to integrate your Magento 2 store when using SmartConnect. Take advantage of pre-built system connections and integration templates that can be configured to your business processes or start from scratch and build your own, if you’re into that kind of thing.
Inevitably, you’ll ditch some software and implement new software and processes as your business grows and changes. Unlike brick-and-mortar stores and hard-coded integrations, your Magento 2 store and SmartConnect integrations can grow and change with you.
Watch this video to see how you can integrate your Magento 2 store with Dynamics 365 Business Central (Free template available)