Tech Tuesday: SmartList Builder, GP Web Client, and the GP January Hotfix

We wanted to make everyone aware of an issue that we have come across in recent weeks.

There is an issue in the January Hotfix for Microsoft Dynamics GP that is causing SmartList Builder issues when used in the Web Client.  Because of the issues in the hotfix, the Table Finder feature in SmartList Builder cannot load and it causes GP in general to fail loading.  If you remove SmartList Builder from the installation, GP in the Web Client will load, but you still cannot switch companies because of the issues in the Hotfix.

The hotfixes we are specifically looking at are:
     GP 2015:  MicrosoftDynamicsGP14-KB3030074-ENU.msp
     GP 2013:  MicrosoftDynamicsGP12-KB3030071-ENU.msp

Please be aware that this issue is only when using Microsoft Dynamics GP in the Web Client.  It is not an issue otherwise. 

So, what should you know?
1.  If you are using the Web Client and SmartList Builder in Microsoft Dynamics GP 2013 and 2015, we recommend that you don’t install the January Hotfix if you don’t need it.  If you do need to install it, please contact the eOne support team for assistance.  support@eonesolutions.com

2.  If you are using the Web Client, at this time, it is scheduled to be resolved in the Microsoft Dynamics GP 2013 and 2015 March Hotfix. 

Here is the error that you will receive with this issue.

Severity: Critical
Summary: A server side exception of type “ArgumentException” has occurred.
Details:  ArgumentException: An item with the same key has already been added.