The Freshdesk connector gives you access to all of your ticket data.
How to add a Freshdesk connector:
1. Select Connectors from the left navigation drop-down menu to open the Connectors page.
![](https://linuxeqa.eonesolutions.com/wp-content/uploads/2023/08/6307d9d470b3615b2e75883e_connectors-1.jpeg)
2. Select the Add connector button.
![](https://linuxeqa.eonesolutions.com/wp-content/uploads/2023/09/6307d9d470b36172a6758ccb_add-connector-button.png)
3. Select the Freshdesk connector. This will open a new window to start the creation of the connector.
![](https://linuxeqa.eonesolutions.com/wp-content/uploads/2023/09/6307d9d470b3611994758d9c_add-connector-freshdesk.png)
4. Enter your API Token from Freshdesk and your Freshdesk URL prefix.
![](https://linuxeqa.eonesolutions.com/wp-content/uploads/2023/09/6307d9d470b3611b33758c80_freshdesk_connect.jpeg)
5. Click Connect. A progress page will be displayed while the connector is initialized.
Need further help with adding the Freshdesk connector? Email support@eonesolutions.com