Some connectors (for example, SalesForce and Dynamics 365) have user-defined fields and entities. When these connectors are added, the user-defined options are loaded in to the connector. If new user-defined options are added or removed after the connector has been created, the connector needs to be refreshed so Popdock can know about these changes.

How to refresh a connector:

1. Click on the triple bar menu in the upper left corner of the Popdock homepage and select Connectors from the drop down menu.

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2. Click the Pencil Icon (Edit) to the right of the connector you are looking to refresh.

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3. From within the Edit Connector page, click Edit settings under the left Actions menu.

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4. In the pop up window, click Connect. Follow the additional prompts to re-establish connection to your environment. Once complete, your connector will be refreshed.

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Questions on refreshing your connector? Contact sales@eonesolutions.com.