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Solution

Freshdesk Integration

Virtual integration for Freshdesk + your other apps.
Core Experience Helpdesk Integration
Created By eOne Solutions
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Virtual Integration
Embed and Display Data Real-Time

Instead of duplicating your data between systems, embed a live look. Virtual integration is a powerful integration option that lets you configure your Freshdesk integration in minutes, not weeks and reduces the complexity of your integration.​

Embed and display external data from Freshdesk without code using Popdock widgets and other app data in Freshdesk:​

  • Embed detailed Popdock reports that include Freshdesk data in your app.​
  • Embed detailed data from other apps in Freshdesk.​
  • Embed data with parameters related to specific records, like transactions from your ERP related to specific companies or tickets on the record.​
  • Allow your users to view related details like invoice lines related to invoice headers.​
  • Allow your users to use Popdock actions to do things like open records or run a process.

Outcomes Delivered​

  1. Integrate in minutes, not weeks.​
  2. Real-time integration, every time.​
  3. Relevant, convenient insight in app for users.​
  4. Interface for users to view and take action on the data.

Licensing Required​

Popdock Basic Plan

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