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SmartConnect 2018

CRM Option Set Labels

 

Option sets within CRM have a value (held in the database) and a label (shown to the end user). Default queries to CRM return the value for option sets rather than the label. The return option sets as label checkbox on CRM data sources will return the label linked to the option set instead of the value.

 

Without return option set labels checked

Data Query without set labels

 

 

With return option set labels checked

Data Query