The SmartConnect WCF REST service is required if real time data sources are to be run from Salesforce through SmartConnect. Real-time data source processing from Salesforce is as follows:
| • | Save is called in the initiating entity within Salesforce, either for a record insert or update. |
| • | The id(s) of the record(s) created or updated are passed to the eOne_SC_RTDS class for processing. |
| • | The real time data source id, data source query and entity real time settings are retrieved from the eOne_RTDS_Master table. |
| • | The data source query is parsed and the id(s) from the trigger are placed into the query. |
| • | The data source query is run against Salesforce and the results serialized to xml. |
| • | The service url, user domain, username and password are read from the eOne_RTDS_Settings table. |
| • | A web request is then created, the user information and query xml attached and sent to the SmartConnect WCF REST service for processing. |
Real time data source service security considerations:
As the SmartConnect Salesforce service must be visible to the web in order for Salesforce to access it, security is an import consideration when enabling this functionality.
| • | The Salesforce web service password should be changed regularly. Changing the password in SmartConnect will update the change to the appropriate classes in Salesforce. |
| • | The user accessing SmartConnect via the web service should be limited to Salesforce real time data source maps. |
| • | The calling IP address may be limited through service security. |